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We all care how information about us is collected and used. At SmartAdhesives LLC ("SmartAdhesives" and "Adhesive.com"), we collect and use your personal information to help us continually improve our products, service and website so that your experience with us is a good one.
Personal Information SmartAdhesives Gathers
At SmartAdhesives, we gather the following information:
1. Information You Provide To Us
We receive and store any information you enter on our Web site or provide us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our store, and communicating with you. You provide most such information when you search, buy, post, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product; place an order through our website; provide information in My Account (and you might have more than one if you have used more than one e-mail address when shopping with us); communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form; provide employer information when opening a corporate account; participate in discussion boards or other community features; and provide and rate reviews. As a result of those actions, you might supply us with such information as your name, address, phone numbers, credit card information, people to whom purchases have been shipped (including addresses and phone numbers), content of reviews and e-mails to us, and transaction-oriented information.
2. Information Gathered Automatically
3. E-mail Communications
To help us make e-mails more useful and interesting, we may receive a confirmation when you open e-mail from Adhesive.com if your computer supports such capabilities. We might compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please adjust your Communication Preferences in My Account. Because we need to communicate with you about orders you place, you cannot opt out of receiving emails related to your orders.
4. Information from Other Sources
We might receive information about you from other sources and add it to our account information. Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; search results and links, including paid listings (such as Sponsored Links); and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit to some customers.
What Information We Might Use
1. Third-Party Service Providers
We may employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing software hosting services. They have access to personal information needed to perform their functions, but may not use it for other purposes.
2. Business Transfers
3. Protection of SmartAdhesives and Others Rights
4. Your Consent
Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
How We Secure Your Information
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we securely transmit the entire credit card number encrypted to the appropriate credit card company during order processing. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
Information You Can Access
Adhesive.com gives you access to a broad range of information about your account and your interactions with SmartAdhesives for the purpose of viewing and, in certain cases, updating that information. Examples of information you can access at SmartAdhesives.com include up-to-date information regarding recent orders; personally identifiable information (including name, e-mail, password, communications preferences, and billing/shipping addresses); and payment settings.
What Choices You Have
Conditions of Use, Notices, and Revisions